Axis Route Trading LLC (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website and business operations. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and communication channels.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and business information that you voluntarily provide when you:
- Submit contact or inquiry forms
- Request quotations or sourcing information
- Communicate with our team by email or phone
- Subscribe to updates or newsletters
- Use our website and services
The information collected may include:
- Name
- Company name
- Email address
- Phone number
- Country or business location
- Product or sourcing requirements
- Any additional information voluntarily submitted
We may also collect limited technical information automatically through website analytics tools, including:
- IP address
- Browser type
- Device information
- Website usage behavior
- Pages visited and interaction data
How We Use Your Information
We use collected information to:
- Respond to inquiries and quotation requests
- Provide sourcing, trade, and logistics support
- Improve website functionality and user experience
- Communicate updates related to our services
- Maintain internal business records
- Support customer service and operational processes
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
Cookies & Website Analytics
Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and understand visitor interactions.
Cookies help us:
- Improve website performance
- Remember user preferences
- Monitor website traffic and engagement
- Enhance overall user experience
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
Information Sharing
We may share limited information with trusted third-party service providers when necessary for:
- Website hosting and maintenance
- Communication services
- Analytics and performance monitoring
- Business operations and logistics coordination
All third-party partners are expected to maintain confidentiality and protect your information appropriately.
We may also disclose information if required by law, regulation, or legal process.
Data Protection
We implement reasonable administrative, technical, and organizational measures to help protect your information from unauthorized access, disclosure, alteration, or misuse.
While we strive to protect your data, no online platform or electronic transmission can be guaranteed completely secure.
International Data Transfers
As an international trading business, information may be processed or transferred across countries where we operate or coordinate sourcing and logistics activities. We take reasonable steps to ensure data protection standards are maintained.
Third-Party Links
Our website may contain links to third-party websites or external platforms. We are not responsible for the privacy practices, content, or security of external websites.
We encourage users to review the privacy policies of any third-party services they visit.
Data Retention
We retain personal and business information only for as long as necessary to:
- Fulfill business and operational purposes
- Maintain communication records
- Comply with legal obligations
- Resolve disputes or enforce agreements
Your Rights
Depending on applicable laws and regulations, you may have the right to:
- Request access to your information
- Request corrections or updates
- Request deletion of personal data
- Withdraw communication consent
- Ask questions regarding data processing practices
Requests may be submitted using the contact information below.
Policy Updates
We may update this Privacy Policy periodically to reflect operational, legal, or website changes. Updated versions will be published on this page with the revised effective date.
Effective Date
January 2026